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While it’s important to know how much people are talking about you online, it’s also important to know what they’re actually saying — and feeling — about your brand. Social networks allow you to interact directly with customers and fans, and likewise give them the chance to interact directly with your brand. Unlike traditional media , which offers only one-way communication, social media is a two-way street.  The 2021 Edelman Trust Barometer found that while there has been a recent swing towards distrust of government, NGOs and media, business is an institution with a 61 percent level of trust. People are looking to brands for insights and information … and there’s no better place to share that than social media. An online company that provides catalog, search engine, and transaction-clearing capabilities so that products can be easily displayed, discovered, and paid for. How eCommerce change the world? The most evident change that eCommerce has brought is the ease of sta